Scam Alert: Don’t be duped

Telephone scam artists recently tried to persuade some PPL Electric Utilities customers to give them personal information and money. In one case, the caller even threatened to disconnect the customer’s power.

Don’t be fooled.

If you have doubts about a caller claiming to represent, or having some affiliation with PPL Electric Utilities, or about information given to you, please call 1-800-342-5775 for verification. Call your local police department if things don’t check out.

Someone affiliated with PPL Electric Utilities could come to your door, though most visits to customer homes by our company or our contractors are prearranged by the customer or through a call to the customer. If someone claiming to be from PPL Electric Utilities comes to your door, follow these steps to help guard against imposters:

• Don’t open your door.  All of our employees and contractors carry identification. Ask the person to hold their identification card up to the window so you can inspect it.
• If there is still some question about the person’s identity, contact PPL at our toll-free number to confirm if the person has been scheduled to work in your area. If the answer is no, contact your local police department.