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Three-Phase Service

PPL Electric Utilities will supply three-phase service as specified in the Company’s “Rules for Electric Meter and Service Installations.”

http://www.pplelectric.com/Business+Partners/Tools+and+Reference+Center/Rules+For+Electric+Meter+and+Service/

The company furnishes and installs all electric service line facilities extending from its distribution supply lines at or near the customer’s property line to the customer’s point of delivery using normal construction for load conditions according to company standards. See Rules for Supply of Electric Service:

http://www.pplelectric.com/Business+Partners/tools+and+reference+center/Tariff+Rates+and+Rules/electric+tariff/listing.htm

PPL Electric Utilities Industrial & Commercial Services Department provides work requests for three-phase industrial and commercial electric services. To request an Application for Electric Service, contact Business Accounts by calling 1-888-220-9991, menu option 4, or email us at businessaccounts@pplweb.com.

PPL’s Application for Electric Service requires complete information, such as: job address, billing address, plot plan/site plan, square footage, location, contact person, date service is required, etc.

Date permanent service is requested is a minimum of six weeks. This date will be discussed with you after an on-site review of the project.

Connection of Electric Service:

  1. Customer applies for work request number by calling 1-888-220-9991, menu option 4.
  2. Customer pays, in advance, any applicable charges if necessary, and signs any applicable service agreements.
  3. Customer arranges for an electrical inspection by a certified electrical inspector (refer to yellow pages, or phone co. directory assistance).

Electric Service Process and Responsibilities

General Customer Responsibilities: (must be provided to PPL Electric Utilities before construction)

  • Application for electric service
  • Two copies of site plans
  • Two copies of detailed switchgear drawings
  • Plan of the electric equipment room indicating clearances, if applicable
  • Date permanent service is requested
  • Right of way/Easements
  • UCC (Uniform Construction Code) inspection
  • Payment of applicable charges if any

CUSTOMER RESPONSIBILITIES

Underground Services

  • Dig and prepare the trench (before digging call PA One Call 1-800-242-1776)
  • Install underground PVC (conduit) in concrete or steel conduit
  • Notify PPL Electric Utilities when trenching requirements have been completed
  • Backfill trench
  • Provide and install meter base for self-contained metering
  • Provide and install instrument transformer cabinet, for secondary metering

Underground Service with Pad-mounted Transformers

  • Provide and install transformer precast concrete base for pad-mounted transformers
  • Maintain required distances to the building
  • Install ground ring for pad-mounted transformer
  • Install protective barriers for transformer when specified
  • Notify PPL Electric Utilities before setting transformer foundation

Overhead Service

Provide and install:

  • self-contained meter base
  • service entrance wire
  • service wire conduits and clamps
  • ground rods and wire
  • Install CTs, VTs (provided by PPL) rack or CT cabinet and benelex mounting, and meter base for secondary metering

PPL ELECTRIC UTILITIES RESPONSIBILITIES

Underground Service

  • Notify customer of any charges
  • Provide ground ring for pad-mounted transformer
  • Provide CTs, VTs, meter base, and benelex mounting for secondary metering
  • Provide and install transformers (secondary voltages only)
  • Provide, install, and terminate the primary service conductors
  • Provide, install, and terminate the secondary service conductors
  • Provide wiring of CTs, VTs, and meterbase for secondary metering

Overhead Service

  • Provide CTs, VTs, rack or benelex, and meter base for secondary metering
  • Provide wiring of CTs, VTs, and meterbase for secondary metering
  • Provide and install overhead service conductors

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