Priorities for Restoring Power

We work hard year-round to deliver reliable service, but when big storms strike and damage equipment, outages can result. When they do, our entire focus is on safely and quickly restoring service based on a detailed and well-practiced action plan that includes these elements.

During major storms, we bring all of our available resources to bear. That means hundreds of line workers and support staff. As needed, we may also get support from contractor crews and other utilities. We mobilize quickly and continue repairs until the job is done.

We know that being without power is never easy, and we appreciate your patience and understanding as we respond.