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New Construction and Renovation


*Click question below to select


What information do I need to get service to my home?

To begin the process of getting electric service for your newly constructed or renovated home, call 1-800-DIAL-PPL (1-800-342-5775) from 8 a.m. to 5 p.m. Monday to Friday. For information about what we’ll need from you to start service, click here.

What information do I need to get three-phase service to my business?

To begin the process of getting three-phase electric service for a new commercial or industrial facility, call 1-888-220-9991 from 8 a.m. to 5 p.m. Monday to Friday. 

After I’ve satisfied the requirements, how long will it take to get service?

After all the requirements are completed, it could take up to seven business days until service is connected, weather permitting.

Are there special requirements for underground service?

Yes, digging the trench is the customer’s responsibility. Our technician will provide you with the details you need. Under state law, you must call 8-1-1 at least three days before digging to obtain information on existing underground facilities. You also should contact other utilities to coordinate underground hookups. After the trench is dug, call us and the other utilities. You will be responsible for closing the trench after all cables have been installed.

What do I need to do if I’m upgrading my existing service?

Call us at 1-800-DIAL-PPL (1-800-342-5775) from 8 a.m. to 5 p.m. Monday to Friday.

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