Pay the full overdue balance listed on the notice before the shutoff date, or call us at 1-800-358-6623 to discuss a payment arrangement. Payments can be made online or by calling our toll-free number.
Call 1-800-358-6623 to speak with a customer service representative from 8 a.m. to 5 p.m. Monday to Friday. We can discuss possible options to avoid having your service disconnected.
Call PPL Customer Service at 1-800-358-6623. Customer service representatives are available from 8 a.m. to 5 p.m. Monday to Friday.
You may receive a shutoff notice if you are making monthly payments but still have an overdue balance. To avoid a potential shutoff, see above: “I received a shutoff notice. How can I keep my service on?”