Advanced meters
PPL Electric Utilities is a nationwide leader in the use of advanced metering technology, having begun to install advanced meters 10 years ago. Today the company is able to share electric usage information with customers like few utilities can.
This information is helping customers take greater control over their electric use and find ways to save.
How our meters work
Advanced meters communicate electric usage information over power lines to PPL. Computer systems and software allow the company to store, manage and validate the tremendous amount of data that’s available.

Benefits
- Improves operating efficiency
Meters are read automatically, reducing labor, fuel and vehicle costs.
- Helps the environment
We’ve reduced carbon dioxide emissions from vehicles that were used for meter reading.
- Boosts customer satisfaction
Bills are based on accurate meter readings nearly 100 percent of the time.
- Increases customer understanding of electric use
Customers can see in detail how their homes use electricity and experiment with changes that may save energy and money.
- Supports reliability planning
With detailed usage information, engineers can better anticipate distribution and transmission equipment needs.
- Saves time in responding to power outages
Communicating with meters electronically, the company can determine the scope of outages, more easily pinpoint the source and verify when power has been restored.
- Enables new rate options
Access to hourly usage information opens the door to time-of-use pricing options.
- Tracks split-second outages
The meters record outages so brief that they may not be noticed by customers, but may point to potential reliability issues.