Manage Your Bill By Text

Managing your account is easier than ever

Text us to pay your bill or report an outage

Manage your bill or report an outage on-the-go, just by sending us a quick text. The first time you text us, we'll confirm your PPL account number, ZIP code and phone number.

Then, you're all set. Text PAY, BALANCE, OUTAGE or STATUS to TXTPPL (898775)

* Message and data rates may apply. Frequency varies. Text HELP for help or STOP to opt-out. Terms and Privacy.

Available Text Commands

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Pay

Text “PAY” to TXTPPL (898775). If you have banking info saved to your account, you can pay by text.  

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Balance

Text "BALANCE" to TXTPPL (898775). Request your account balance, past due amount, and your current bill due date.

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Outage

Text “OUTAGE” to TXTPPL (898775). Report a power outage at your home or business.

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Status

Text “STATUS” to TXTPPL (898775). Check the status of a power outage.

Other available commands

STOP

Text “STOP” to TXTPPL (898775). Stop receiving texts from PPL, including outage alerts and bill reminders.