You can apply by mail. No meetings or office visits are necessary. The community agency working with you will verify your income.
We'll lower your monthly payment while you're in the program. You'll start your payments after you receive your first OnTrack bill.
Over 18 months, PPL will forgive a portion of your overdue balance. The maximum PPL will pay is $3,328 if you have electric heat, or $1,310 if you have another heat source.
To remain in the program and benefit from debt forgiveness, be sure to pay your bill each month by your due date. We'll forgive a portion of your overdue amount each month.
Save energy by signing up for the WRAP program. This program may help you maximize your monthly OnTrack benefit.
Work with your OnTrack agency by providing any information the agency requests. Notify the agency of any changes in your household income or occupants.