Your online account is a convenient gateway to a host of service options that can help you manage your PPL Electric Utilities account and your electricity use online.
For most of our customers being able to view and pay their bills with the click of a mouse is the biggest reason, but there is so much more you can do when you choose to access your account online.
You can view billing and payment histories, sign up for alerts and easily enroll in other account features, and access tools that help you analyze the way you use electricity so you can make informed energy choices that could save you money.
How it works
In order to access and manage your PPL Electric Utilities account(s) through this website you must create an online profile and then associate that profile with your account(s).
It’s a simple, secure system that offers a lot of flexibility – especially for our customers with multiple accounts who are able to easily manage their accounts through one profile.
What you’ll need to get started
You will need a valid email address and your most recent PPL Electric Utilities bill for each account you want to register. Your email address is needed so we can send you confirmations during the account creation process as well as notifications once your online account is active. Your bill has information that we require for verification purposes.
A simple, 4-step process
- Complete the online user profile to create a username and password.
- Within minutes after you submit your profile information, you’ll receive an email confirming your username and password and a link to activate your profile. You will need to do this within 72-hours of receiving the email.
- Once you activate your profile, you’ll be prompted to sign into your profile using your new username and password in the Sign In box on the PPL Electric website homepage.
- At this point you will be taken to a web page where you will need to associate your online profile with your PPL Electric Utilities account. You will need your most recent PPL Electric Utilities bill to complete this final step. Repeat this step for each PPL Electric Utilities account you want to associate with your online profile.