Economic Development

Locate your business in PPL territory

Economic Development

There are a lot of great reasons to locate your business in PPL Electric Utilities service territory:

  • PPL territory offers a great value in the Northeast for utility service.
  • Easy access to the Northeast and mid-Atlantic states.
  • Outstanding customer service, with dedicated Business Services professionals ready to help you establish electricity service.
  • Reliable electric service, thanks to investments in smart grid technology, improved line clearing, stronger poles and wires, and more.

Easy Market Access

More than 30 major trucking carriers provide service here, with connections to intermodal rail facilities.

Three airports serve this region – Harrisburg, Lehigh Valley and Wilkes-Barre/Scranton international airports.

Nearby ports accessible by truck or rail include Philadelphia, Erie, Pittsburgh, New York, Baltimore, Wilmington and Buffalo.


Customer Service

PPL Electric Utilities has received more than 25 J.D. Power and Associates awards for customer satisfaction among electric utilities in the eastern United States.

We pride ourselves on customer service. As our customer, you’d enjoy:

  • 24/7 customer service for power outages or emergencies.
  • Dedicated key account manager for large business customers specializing in these industries: government, healthcare, education, food and entertainment, manufacturing, construction, industrial and national accounts.
  • Alerts by text, email or phone call about power outages, bill due reminders, price changes and when your payment posts to your account.
  • Outage map that displays the area affecting by an outage, crew status, outage cause and estimated restoration time.
  • Dedication to continuously improving reliability.
Email PPL Business Services
Or call 1-888-220-9991, Option #4

Reliable Electricity

Already, we've cut the number of power outages by 30 percent, and expect to reduce them by another 15 percent in the next five years.

We’re continuously making improvements to the power grid that serves our customers, including:

deploying smart grid technology

Deploying smart grid technology

improved line clearing

Improved line clearing

stronger poles

Stronger poles

lightning protection

Lightning protection

animal guards

Animal guards

replacing aging equipment

Replacing aging equipment

Corporate Residents

Businesses seeking regional or international headquarters, industrial, manufacturing or distribution facilities find themselves in good company here. A number of Forbes 500 and Fortune 2000 companies are based in central and eastern Pennsylvania or have major operations here, including:

  • Air Products and Chemicals, Allentown
  • Armstrong World Industries, Lancaster
  • Fulton Financial, Lancaster
  • The Hershey Company, Hershey
  • Metropolitan Life, Scranton
  • Olympus America, Center Valley
  • PPL Corporation, Allentown
  • Prudential, Scranton
  • Rite Aid, Camp Hill