Frequently Asked Questions

Will it cost me anything to connect?
If the interconnection requires changes to PPL owned equipment or facilities, you will be responsible for our costs to design, purchase, install and test the necessary equipment. This is typically for larger generators, but can apply for smaller residential systems depending on the limitations of the distribution system. If no upgrades or system reinforcements are required, there will be no cost to interconnect.

Will my supplier compensate me for the electricity I produce?
If you have a different supplier, ask if or how you will be compensated. Not all electricity suppliers participate in net metering, and may not compensate customers.

Will solar panels provide emergency power during a power outage?
No. By design, solar inverters must disconnect from the power grid if an outage occurs. This isolation is incorporated as a safety feature to protect your equipment from overloading and to protect electric service personnel.

Could generation systems be modified to supply power during a power outage?
System options for generation include “break before make” transfer switching and battery backup systems. These options are already incorporated on some units and could be added on some existing systems for additional cost.

How will PPL Electric Utilities know how much power I produced?
PPL does not know how much power you produced. If the system is producing more electricity than the household is using, then our meter will record how much electricity we receive from you. We don’t measure the total amount of electricity you produce and how much of that energy you use before returning it to the grid.

Will I be paid for excess power?
Payments for customers on rate schedules RS and GS1 will be based on the Price to Compare in accordance with PUC regulations. Customers on rate schedules GS3 or LP4 may contact Business Accounts regarding compensation for excess generation.

How much will I be paid for excess power?
Between settlement periods, excess kilowatt-hours produced are carried forward and applied at full retail value, kilowatt-hour for kilowatt-hours, to offset your usage. At a settlement point in May, your compensation will be dictated by whether you have selected an alternate generation supplier or rely on PPL Electric Utilities to buy power on your behalf.

Will I still get an electric bill if I generate my own power?
Yes. You will continue to receive bill statements from us and will be responsible for the monthly minimum distribution charge that applies to your rate class (see PPL Electric Utilities’ tariff.) Demand charges may apply for GS-1 and GS-3 rate customers. We need to have the same power lines, metering equipment and facilities in place to serve you — whether we’re needed as a backup source of supply or to take and distribute excess power that you produce. The minimum monthly charge, or customer charge, covers a portion of our costs to provide and maintain this equipment. Other charges may apply in certain circumstances.

How do I begin the interconnection process?
Visit the Renewable Energy Connection, an industry-leading online portal designed with customer feedback that lets you easily apply to connect your solar panels or other distributed generation project. Once you’re signed in, click Start New Work Order, then Start Work Order. Select “Distributed Generation” as the type of application you’re submitting.

What is required for the interconnection process?
The interconnection, when complete, must not jeopardize the safety of our workers or the public, and must not compromise the reliability of the electric grid. There are two steps to connecting your distributed generation project to the grid: The online application, which should be submitted before installation, and then the Certificate of Completion. For the online application, customers must answer questions about their system, generation capacity, and technical information about inverters and batteries. Documents required to be uploaded include the one-line diagram, site plan, equipment data sheet, and Appendix A (“Terms and Conditions”). Once the application is approved, you may install your system. Once completed, please submit the Certificate of Completion via email. For systems under 25 kW, email renewableenergyapplications@pplweb.com. For systems over 25 kW, email businessaccounts@pplweb.com. PPL will then reply with final approval.

Must I sign a contract?
Yes. You must electronically sign an interconnection agreement with PPL Electric Utilities. Additional service and construction agreements may be required for larger projects under the jurisdiction of PJM Interconnection.

Does PPL Electric Utilities provide generation equipment or installation services?
We supply the metering equipment required for billing purposes. You are responsible for generation equipment and installation.

May I sell power to my neighbor?
No. Only licensed electric generation suppliers subject to Pennsylvania Public Utility Commission regulations may sell power to a third party.