Commercial Development

Information to help developers with commercial properties from three-phase to primary service.

Whether you need three-phase service, new primary or secondary service, PPL Electric Utilities is here to help connect new commercial buildings. For new primary service, if additional capacity is needed customers may need to pay these costs or guarantee revenue.There may be costs associated with joint trenching, moving PPL equipment or meters, or additional requirements. We recommend applying at least 6 months before service is needed.


To start your application, please work with our Business Accounts department by emailing or calling 1-888-220-9991, Option 4. Each building, as well as street lights, will need a separate work order. Remember that work will not begin until we have an approved plot plan. If the development layout is changed, there will be re-engineering costs.


Your PPL designer will review your application and contact you within a week of submitting a completed application. Your designer will create your plan and contact you with any estimated fees.

A right-of-way agreement is required before new electric facilities can be placed on any property or if tree cutting or trimming is needed. Right-of-way is also required if tree cutting or trimming is necessary. If needed, sign and return the underground trench agreement. A permit may also be needed to work on your property.

1. Application

Apply 6 months before you need service.

2. Design

A designer will call within a week of your application to schedule a meeting for a future date.

3. Scheduling

Jobs are typically scheduled for 6-8 weeks after design completion and all requirements have been met.

4. Construction

Timing depends on the amount of work required and the weather.

5. Billing

The ratepayer will receive an electric bill after the meter is placed in service and associated with an account.

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Work is typically scheduled 6-8 weeks after design completion and all customer requirements have been met: customer payment, rate-payer confirmation, signed right-of-way agreement, customer contract agreement and customer tree work.

Electrical inspection and trench/conduit for underground secondary/services installation must be completed 2 weeks before construction. Trench for underground primary installation should be completed 1 week before construction.

PPL schedules jobs to be completed by the week, and the exact day will vary based on weather and other circumstances.

Payments must be made by check and mailed to:

PO Box 25222
Lehigh Valley, PA 18002-5222

Overnight payments can be sent to:
PPL Electric Utilities Corp
2 North Ninth Street
Allentown, PA 18101-1175

Work is typically scheduled 6-8 weeks after design completion and all customer requirements have been met. Work schedules are dependent on the weather and possibly other circumstances.


Be sure to prepare your site for PPL crews to complete the construction work. Remember to call 811 at least 3 business days before you dig. The grading along the electric easement should be rough graded to within 6 inches of final grade, with box-pads not exposed more than 4 inches on any side. We ask that property lines, easements, rights-of-way, water lines, sewer lines, sprinkler systems, septic systems, septic reserve areas, well locations, and other obstacles/obstructions are staked and marked.


Checklist for Residential Service



close up of two workers wearing safety vests and holding hard hats


Be sure to meet all customer responsibilities at least 6 weeks before constructions starts: