Text “Pay” to TXTPPL (898775)
We’ll text back to confirm the amount you want to pay. If you don’t have a bank account stored, you’ll first need to make a payment on our website or our automatic phone system at 1-800-342-5775.
(Customers in collections will not be able to use this feature.)
Text “Balance” to TXTPPL (898775)
Get your account balance, past due balance (if any) and your due date.
Text “Outage” to TXTPPL (898775)
Report a power outage.
Text “Status” to TXTPPL (898775)
Check the status of your outage.