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Low-Income Home Energy Assistance Program

Financial assistance with your energy bills

You may qualify for FREE financial assistance with your energy bills! The deadline to apply for LIHEAP assistance has been extended to April 18.

The Low-Income Home Energy Assistance Program (LIHEAP) is funded by the federal government and administered by the Pennsylvania Department of Public Welfare. The program provides cash grants to help families with heating bills and crisis grants to help families that are at risk of losing their power or coping with heating emergencies such as:

  • Broken heating equipment or leaking lines that must be fixed or replaced.
  • Lack of fuel.
  • Termination of utility service.
  • Danger of being without fuel (less than a 15 day supply).
  • Danger of having utility service terminated (received a notice that service will be shut off within the next 60 days).

What is LIHEAP?

  • LIHEAP is a grant you do not have to repay for the help you receive.
  • You don't have to receive public assistance to qualify.
  • You don't need to have an unpaid heating bill.
  • You can either rent or own your home.

What you need to do:

  1. Determine your income eligibility.
  2. Apply online, or print and mail in an application. Go to the state's website, look for Welcome to Compass and click on "apply now."
  3. If you're printing an application, mail it to your county's assistance office

Income Eligibility

Family
Size

Gross Annual Income

Family
Size

Gross Annual Income

Family
Size

Gross Annual Income

1

$17,235

5

$41,355

9

$65,475

2

$23,265

6

$47,385

10

$71,505

3

$29,295

7

$53,415

   

4

$35,325

8

$59,445

Additional Person = $6,030

   

Opening and closing dates:

 

Opens

Closes

Cash Benefits

November 4

April 18

(1) Crisis Exception

November 4

January 1

(2) Crisis Benefits

January 2

April 18

(1) LIHEAP Crisis Exception: This year customers whose power has already been shut off and are without heat can apply for a crisis exception grant in addition to the LIHEAP cash grant. To qualify a household must meet the eligibility for LIHEAP Cash Benefits and must verify that the Main or Secondary (used to operate the main heating source) has been completely shut off.
(2) LIHEAP Crisis Benefits: These grants are for customers that are at-risk of having their power shut off. To qualify customers need to have applied for the LIHEAP cash grant and have received a 10 day shut-off notice. 

LIHEAP and OnTrack

If you have an active PPL OnTrack account and receive a LIHEAP grant that results in a credit on your electric bill, you should not make an OnTrack payment until all of the credits are exhausted. The credit will appear on your electric bill. You will need to review your bill each month to know when to start making your OnTrack payments to avoid defaulting from the program.

For more information:

For more information or to find out about the status of your application, please contact your county's assistance office or call the LIHEAP hotline at 1-866-857-7095, Monday through Friday. You can also visit the state's LIHEAP website. Individuals with hearing impairments may call the TDD number at 1-800-451-5886.