Contact Us

We're here to help you, whether you have questions about your account or need general information about PPL Electric Utilities. Please feel free to send us your comments or to contact us by telephone, email or U.S. mail.

Small Business

Small Business
(Rate Schedule GS1)

1-800-DIAL-PPL or email us.

Mid and Large Business & Institutional Customers

Mid and Large Business
(Rate Schedules GH2, GS3, LP4, LP5, SHS, SE, SM)

1-888-220-9991, Option 4
or email us at BusinessAccounts@pplweb.com

 
Business Rebates

Energy Efficiency Rebates

View Rebates or call
1-866-432-5501

Before you dig, call: 811

Before you dig, call: 811

Safety first! Call 811 three business days before digging

Telecommunications for the Deaf (TTY)

1-800-231-7288

Telecommunications for the Deaf (TTY)

 
Mail

Pay by mail:

PPL Electric Utilities
P.O. Box 25239
Lehigh Valley, PA 18002-5239

Mail us a letter:

PPL Electric Utilities
Attn: Business Services
827 Hausman Road
Allentown, PA 18104-9392