Reporting Your Outage is Important
Reporting your outage helps us evaluate damage and prioritize our response. Many customers assume we know about their outage, and we may not if we haven't heard from you. The more information we have, the better we can respond.
Estimated Restoration Times
We know how important accurate restoration times are for you and your family so we do our best to provide you with accurate information as soon as possible. Many factors affect how we determine your restoration time.
Stay away from downed power lines and report them to us at
1-800-DIAL-PPL (1-800-342-5775). Call 911 for other emergencies. Prepare an emergency kit for you and your family. Operate generators safely and use flashlights instead of candles.
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