Customer Assistance and Referral Services

Shut-off protection for temporary hardship

The Customer Assistance and Referral Services program (CARES) is offered to customers who are experiencing a temporary hardship that will affect their ability to make their regular electric bill payment by the due date.

Through CARES, a customer can receive energy conservation tips and referrals to other community programs for possible assistance with immediate hardships.

Please call 1-800-358-6623 if you think this program can help you.