The technician performing the installation will knock on your door before they begin working. The installation will take about 10 minutes to complete, during which time you may briefly lose power.
You do not need to be home for the installation so long as the meter is outdoors and our technicians have clear and safe access. The information we’ll send you in advance of the replacement will include instructions on what to do if your meter is indoors or otherwise inaccessible.
This list shows areas where we will be replacing meters in the coming year. We will regularly update this page as the work proceeds.
November 2017 – July 2018: Lehigh and Northampton counties
March – August 2018: Bucks and Montgomery counties
May – September 2018: Monroe County
June – October 2018: Pike, Wayne and Susquehanna counties
August – December 2018: Lackawanna and Wyoming counties, Scranton
November 2018 – February 2019: Northern Luzerne County, Wilkes-Barre
December 2018 – March 2019: Southern Luzerne County, Northern Carbon County
We are committed to communicating with our customers in advance of meter verification and installation work. These communications materials are meant to provide you with more information about our new meters.