February 2026 Business Connect

What’s included in your business’ electric bill?

As a new year is upon us, you may be reviewing 2025 financial statements and making adjustments to your budget. Utility bills are an important part of your operating expenses, and we know they can be challenging to understand. That’s why we’ve broken down each dollar of your bill into four simple sections.

We are committed to operating efficiently and controlling the costs that we can while still ensuring reliable service for your business.

Your energy dollar explained:

Debunking Data Center Myths: What you should know With discussions about data centers on the rise, it’s common for misconceptions to circulate. Here are five important facts about data centers in our service area, so your business can understand how these facilities may effect you.

Data centers aren’t raising distribution rates: Our request to change distribution rates is focused on improving reliability and customer service, not because of data center development.
They pay for their own system upgrades: Large data centers connect to the transmission system rather than the distribution system. They pay for upgrades required specifically for their operations and also contribute to the costs of improvements that benefit everyone.
They can help lower your energy bill: Large users like data centers pay a greater portion of transmission costs based on their energy consumption. This means that as these customers are connected, the transmission part of your electric bill is expected to decrease.
Your business is protected from extra costs: We require large customers like data centers to sign agreements with financial and electricity usage commitments, safeguarding other businesses from additional costs.
Fair and equal treatment for all: As a regulated utility, PPL Electric is required to treat all connection requests the same —data centers are evaluated just like any other business seeking to connect to the grid.

Learn more about how energy supply prices are impacted at pplelectric.com/EnergyExplained.

Predictable bills for your business

Sign up for budget billing to make your monthly payments more predictable. Once you’re enrolled, your budget amount may change every three months to stay consistent with your usage. After 12 months, we’ll settle the difference between your actual usage and amount billed. See if budget billing is right for your business and enroll at pplelectric.com/budget.

Winter energy insights

Colder weather can impact how much energy you use. With our Energy Analyzer, track usage over time, see weather impacts and discover where you use the most. All small and mid-sized businesses have access. Explore your usage today at pplelectric.com/EnergyAnalyzer.

Ask Melissa, a PPL Electric advisor

Question: I fell behind on the utility bills for my restaurant over the winter. Do you have anything that
can help me save?

Answer: Yes, and we’re glad you asked. We understand it’s difficult keeping up with bills. That's why we offer a variety of resources to help. Our Seasonal Savings Solutions offer tools to track your electricity use and see where you have the biggest opportunities to save, as well as low-cost tips to conserve energy. You’ll also find info on shopping for an alternative supplier and due date extensions if you need more time to pay. Explore your options at pplelectric.com/SeasonalSavings or call us at 1-800-342-5775 and say “business accounts” to discuss further.

About your advisor: Melissa is a trusted advisor, always looking for ways to improve our processes. She began working at PPL Electric in 2010 and has been serving customers ever since as a Customer Service Rep and Contact Center Supervisor and now overseeing our Business Accounts team. Her group supports small and mid-sized businesses with new service requests and upgrades, net metering, billing, energy efficiency and more.