July 2026 Business Connect

STRENGTHENING RELIABILITY

We’re making targeted investments to deliver the reliable service you depend on.

• Building a stronger distribution system to better withstand extreme weather: Replacing aging infrastructure, adding stronger poles, pole-top equipment and wires and installing additional animal, avian and lightning guards.
• Reducing tree-related outages: Enhancing tree trimming and removal, including addressing diseased and dying trees
  both on and off our rights-of-way.
• Expanding next-generation smart grid technologies: Expanding advanced automation to accelerate restoration and reduce outages, and data analytics to inform smarter business decisions that deliver the greatest value.

PROTECTING CUSTOMERS AS DEMAND GROWS
As part of the decision, we have established a new large-load customer rate class designed to support system growth while protecting existing customers. The new rate class includes binding long-term financial and usage commitments, with a minimum 10-year requirement for large users such as data centers, helping ensure infrastructure costs are paid by the large load customers and not inappropriately shifted to other customers.

IMPLEMENTATION AND IMPACT
New rates will take effect July 1, 2026. For commercial customers using 1,000 kWh and 3 kW, the expected total bill change will be approximately $4.08 per month.

As part of the approved decision, we will not increase distribution base rates for at least two years following implementation. This is our first base rate increase since 2016 and demonstrates our commitment to managing costs and providing the reliable electric service you depend on.

We understand any increase in your bill can be a challenge and we’re committed to managing costs while continuing to deliver safe, reliable service. Review our tools and resources to help manage energy costs and save at pplelectric.com/business.

For more information on the filings and approved settlement visit pplelectric.com/RateInfo.

 

 

The outage you never experienced

Picture this: a strong storm rolls in, and a tree branch hits a power line. In the past, that could have meant hours without electricity. Today, you may not notice anything at all — thanks to our Smart Grid. This advanced technology uses sensors, smart devices and software to monitor the electric system in real time. If a problem occurs, it can automatically isolate the issue and reroute power around it, often restoring service to many customers in just minutes.

Since 2015, the Smart Grid has prevented more than three million outages and helps reduce how long outages last when they do happen. It’s just one of the ways we’re investing in a smarter, stronger electric grid to deliver the reliable service you depend on.

 

Power Smarter Business Energy Decisions

Our Business Energy Efficiency Program provides financial incentives and support to help businesses plan and implement energy upgrade projects that improve equipment performance and facility operations. By offsetting upfront costs, the program helps customers move forward with high-efficiency technologies.

The program now includes expanded Business Support Services to help customers move from opportunity to action. These services include Small Business Assessments and Energy Star™ Benchmarking as well as Technical Energy Audits for large businesses. Together, these offerings provide expert guidance, detailed insights into energy use, and ongoing support to drive lasting performance improvements.

Small businesses can also benefit from increased incentives through the Direct Discount program, which offers higher incentives on qualifying equipment. These improvements help reduce first cost barriers and make efficiency upgrades more accessible. Our team can help you get started today, contact us at pplelectric.com/ContactSavings.