December 2021 Residential Connect

If you need help paying your bill, we have programs to help

As colder temperatures set in, we welcome winter hats and gloves, the first snowfall, and the holiday season with loved ones. However, for some of our friends and family members, the winter season brings concerns for increased energy use and, in turn, higher heating bills.

couple reviewing their bills

That’s why we’re spreading the word about our programs and payment agreements. Each year, thousands of our customers receive help with their bills through these programs.
 

Programs for income-eligible customers

Emergency Rental Assistance Program (ERAP): If you rent your home and your income was impacted by the pandemic, you may qualify for free grants to help with your rent and utility bills. Many of our customers have already taken advantage of this federal program. In fact, PPL Electric customers have claimed more than
$4 million in ERAP funds so far, and there are still millions of dollars remaining in  the program.
 
OnTrack: Get a lower fixed monthly payment. If you have a past-due balance, you will also receive debt forgiveness.
 
LIHEAP: Apply for free federal grants to help with your home heating bills and emergencies.
 
WRAP: See if you qualify for free energy efficiency products to help reduce your electricity use.
 
Operation HELP: Apply for a cash grant to help with home heating bills.
 

Programs for all customers

Budget billing: We’ll average your electric use over the entire year so your bill amount will be more predictable.
 
Payment agreements: We can set you up with an agreement to pay down your bill over time.
 
We want you to get the help you need to keep your home warm this winter. Learn more at pplelectric.com/billhelp.
  shop for electricity Shop smart for your energy supply and save

Inflation is impacting the energy supply market. In Pennsylvania, you can shop for the energy supplier that’s right for you – but beware of variable rates that start small and increase depending on the price of power.

Now’s the time to shop around for the best supply rate and service. Learn more at pplelectric.com/shopsmart.

 

woman looking over her bills

Avoid mail delays with paperless billing

The United States Postal Service recently changed its first-class mail delivery standards, which may result in mail delays. For faster and secure access to your bill, sign up for paperless billing. 

  • Secure delivery: Avoid postal delays and never worry about losing a check in the mail again.  
  • Convenience: Pay your bill in seconds from the comfort of your couch or desk.
  • Monthly Reminders: Receive reminders by text, email, or phone

Visit pplelectric.com/paperless today.

 

energy saving gifts

Gifts that do a world of good

This holiday season, give the gift of energy savings and a healthier planet with instant discounts on ENERGY STAR® certified products. With instant discounts and great deals on smart thermostats, LEDs, dehumidifiers and more, your search for the perfect gift is over.

Shop now at poweredbyefi.org/ppl.

 

PPL employees working in the community

PPL in the community: A year of service 

Not even a pandemic could keep us from supporting the organizations and people who make up the 29 counties we serve. While we work safely day and night to keep your lights on, we also remain committed to volunteering in the communities we call home.  

Each year, our employees volunteer more than 7,000 hours. 

Here are just a few of our favorite events from 2021.  

In October, 140 employees rolled up their sleeves and volunteered at 10 organizations across the Lehigh Valley for the United Way Day of Caring. 

During the summer, we sponsored “Kids Zone” at the Little League World Series in South Williamsport, teaching kids about infrared cameras and transformer switches.  

In May, a group of employees spent the day at Wildlands Conservancy planting 100 trees to help preserve the environment.  

Want to stay up to date on our community engagement? Follow PPL Electric on social media!