September 2022 Residential Connect

Ready to roll. It’s storm season and we’re prepared to respond.

Reliability icon

It’s that time of year again: storm season. And for the third year in a row, the National Oceanic Atmospheric Administration (NOAA) is predicting an above-average hurricane season in the Atlantic.

stormy sky

Pennsylvania doesn’t have a coastline, but we can still be impacted by hurricanes, tropical storms and other bouts of severe weather.
 
We want you to know that when mother nature lashes out, we’re ready to respond to power outages as safely and quickly as possible, around the clock, to get the lights back on.
 
Not only are we prepared to respond to outages, we’ve taken proactive steps to help avoid them altogether, despite the weather.
 
The investments we’ve made in our electric grid have made it more reliable than ever, even during extreme weather. Sensors on our smart grid identify outages quickly and can automatically reroute power to get as many customers back up and running as possible, often in seconds. In fact, since 2015, our advanced grid has helped prevent more than 1.4 million customer outages.
 
Like we always say: The best outage is an outage that never happens in the first place.
 
Stay informed during severe weather
Have you managed your alerts recently? We’ve made it easier than ever for you to stay informed during severe weather with our automated alerts. You can receive information regarding outages, repair crew status and estimated restoration times, all via text message, phone or email. Pick your preferences at pplelectric.com/alertsAnd remember that you can report or check on an outage at pplelectric.com/outage.
 
Plus, we use social media to provide storm updates and share tips on how to stay safe before, during and after storms. Follow us @PPLElectric for all the latest news and updates.

 

 

Save time online   Have you visited pplelectric.com lately? It’s easier than ever to manage your account online without having to pick up the phone. Plus, it’s mobile friendly. Check it out today!

 

 

 

 

lineman on pole

Reliability iconCompeting for a cause at the Lineman Rodeo

Keeping power flowing is no easy job. Our lineworkers are safety focused, highly trained and dedicated. They have unique skills. And it never hurts to show off those skills, especially when it’s for a good cause. 

This summer, PPL Electric employees competed in the 10th annual Lineman Rodeo, sponsored by the National Sisterhood United for Journeymen Lineman (NSUJL), in Hazleton. The two-day event raised funds for the families of fallen and injured IBEW (International Brotherhood of Electrical Workers) lineworkers and other electric distribution company employees. 

Our team competed against other lineworkers in events designed to show their field skills. They took part in the Speed Climb, Hurtman Rescue, Obstacle Course, Three-Phase Transfer, Switch Changeout and other events.

When all was said and done, our lineworkers and their teams made us proud, placing in two events. Congratulations to all the participants!

 

woman adjusting thermostat

Get winterized with cozy rebates

Winter is coming. But you can take control of your electric bill with rebates on ENERGY STAR® certified products.

Up to $450 rebates on certified heat pumps: Heat pumps transfer heat into or out of your home depending on the season. That means you don’t need to use energy to generate heat in the winter or cool air in the summer.

$400 rebates on ductless mini-split heat pumps: Mini-split heat pumps can provide highly efficient, year-round heating and cooling in spaces without existing ductwork.

$400 rebates on heat pump water heaters: Like a refrigerator in reverse, a heat pump water heater captures heat from the surrounding air to heat the water in the tank.

Up to $100 rebates on smart thermostats: Many models can learn to automatically adjust temperatures based on your schedule and preferences.

Ready to cozy up to a rebate? Get started at pplelectric.com/equipment.

 

hacker on laptop computer

Customer service iconBe safe and secure: Go paperless today

Sharing your personal information anywhere can be a risk. But we have a simple and safe solution. Sign up for paperless billing on our secure website.

  • Safeguard your personal information and prevent identity theft.
  • Avoid checks and envelopes, which can be stolen or lost.
  • View, download and print one year of bills at any time.
  • Never miss a payment with bill due reminder alerts.

It’s not just about security. Paperless billing is also better for the environment, and it’ll save you time and money. 

Sign up today at pplelectric.com/paperless