December 2023 Residential Connect

Are you getting the best deal for your energy supply?

On December 1, the Price to Compare, also known as the PPL Electric default rate, will decrease to 11.028¢ per kWh. This is the new price you will pay for the supply portion of your electric bill if you’re not shopping for a supplier.

woman working at her desk

You have the option to shop around and choose the electricity supplier that is right for your family. There are a variety of factors for choosing an energy supplier and we encourage you to use the Price to Compare as a reference point. Now is the ideal time to check your rate, review supplier offers and contract terms and see if you’re getting the best deal.

For tips on smart shopping, visit pplelectric.com/ShopSmart.

To compare supplier offers, visit papowerswitch.com.  

Beware of scams

When colder weather sets in and energy usage is up, scammers increase their attempts to steal your money or personal information. 
Watch out for these potential scams and learn how to stop scammers in their tracks. scams and how to stop them

ppl employees volunteering

Keeping Bethlehem bright

Earlier this fall we donated and installed hundreds of energy efficient LED lightbulbs throughout Bethlehem’s Northside in support of the Brighter Blocks initiative. The project was sponsored by Northside Alive, a Bethlehem-based neighborhood revitalization initiative, and the Bethlehem Health Bureau to create brighter and safer areas for local families. We’re proud to partner with organizations like these to help our communities thrive.

 

Stay informed with PPL Alerts 

You can customize your alerts by selecting a phone call, text message or email reminder for Price to Compare changes, bill due reminders, payment posted notifications and more. Visit pplelectric.com/alerts or scan this code to manage your alerts.

 

customer service representative

Ask a Customer Service Representative

Question: Why do we need to shop to get the best rate?

Answer: Great question! In Pennsylvania, customers can shop around and choose the electricity supplier that is right for them. For those that don’t shop, we provide default supply, also known as our Price to Compare which is updated twice per year. We encourage you to check your bills during this time to see if you are shopping and use our Price to Compare as a reference to see if you are getting the best deal. And don’t forget to compare rates at papowerswitch.com.

 

Help with your heating bills

LIHEAP, the federal Low-Income Home Energy Assistance Program, is accepting applications for up to $2,000 to help eligible customers keep their homes warm this winter. There is enough funding to help everyone in need, so don’t hesitate to apply. Learn more at pplelectric.com/liheap.