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February 2026 Residential Connect

PPL Electric Utilities

What’s included in my electric bill?

As a new year is upon us, you may be reviewing your 2025 spending and making adjustments to your budget. We know utility bills are an important part of your household expenses and realize they can be complicated to understand. That’s why we’ve broken down each dollar of your bill into four simple sections.


We are committed to operating efficiently and controlling the costs that we can while still ensuring reliable service. We want you to know what you’re getting for your hard-earned money.


Your energy dollar explained:

grandmother with children in kitchen

Ways to save

Our Seasonal Savings Solutions offer resources to help you manage your bill, become more energy efficient and get payment assistance when you need it. From no-cost and low-cost tips to reduce your electric use and budget billing to make your monthly payments more predictable, we’ve got you covered. Explore all the ways we can help at pplelectric.com/SeasonalSavings.

 

Debunking Data Center Myths: What you should know

With all the buzz around data centers, it’s easy for rumors and confusion to spread. Let’s set the record straight with five key facts about data centers in our service area — so you can feel confident about how they impact you.

  1. Data centers aren’t raising distribution rates: Our request to change distribution rates is focused on improving reliability and customer service, not because of data center development.
  2. They pay for their own system upgrades: Large data centers are connected to the transmission (not distribution) system. They pay for upgrades that are needed just for them — and they also share in the costs of improvements that help everyone.
  3. They can help lower your energy bill: Data centers, and other large customers, pay a bigger share of the transmission costs based on their energy usage. This means that as these customers are connected, the transmission part of your electric bill is expected to decrease.
  4. Residential customers are protected from extra costs: We make large power customers like data centers sign agreements that include financial and electricity usage commitments, so other customers stay protected from additional costs.
  5. Everyone plays by the same rules: As a regulated utility, we are required to treat all connection requests equally — data centers are evaluated just like any other customer wanting to connect to the grid.

Learn more about how energy supply prices are impacted at pplelectric.com/EnergyExplained.


woman on phone smiling

Unlock home energy savings with a free assessment

Start your energy efficiency journey with a simple phone call. Qualifying customers can receive a free virtual assessment, where an energy advisor will provide personalized recommendations on rebates and upgrades.

Schedule today: pplelectric.com/VirtualAssessment.

 

energy analyzer

Winter energy insights

Colder weather can impact how much energy you use. With our Energy Analyzer, track usage over time, see weather impacts and discover where you use the most. Explore your usage today at pplelectric.com/EnergyAnalyzer.

 

Yvette

Ask Yvette, a PPL Electric advisor

Question: I’ve been struggling to make ends meet and fell behind on my bills this winter. Do you offer any assistance to help me catch up?

Answer: We understand household budgets are especially strained right now, but we offer a variety of assistance programs to help. All customers, regardless of income, can apply for a payment arrangement to pay off a past-due balance over time. Budget billing is also a great option to even out seasonal swings, making your monthly payments more predictable.

Income-eligible customers can apply for our OnTrack program, which offers fixed monthly payments and debt forgiveness, or Operation HELP grants, which apply directly to PPL Electric bills and don’t need to be repaid.

LIHEAP is also open and accepting applications for grants up to $2,000 to help with winter heating bills.

To learn more about these programs and explore your options, visit pplelectric.com/BillHelp.

About your advisor: Yvette is the Manager of Regulatory Programs and Business Services and has been with us for six years. In her role, she works with our community partners and the PA Public Utility Commission to ensure our assistance programs are managed effectively, advocating for our most vulnerable customers and helping make their bills as affordable as possible.