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July 2026 Residential Connect

PPL Electric Utilities

Investing in a stronger, sore reliable future for you

Last month, the Pennsylvania Public Utility Commission approved a settlement resolving our distribution rate review. Here’s what that means for you and what we’re doing to invest in the system, improve reliability and enhance customer support.

STRENGTHENING RELIABILITY
We’re making targeted investments to deliver the reliable service you depend on.

  • Building a stronger distribution system to better withstand extreme weather: Replacing aging infrastructure, adding stronger poles, pole-top equipment and wires and installing additional animal, avian and lightning guards.
  • Reducing tree-related outages: Enhancing tree trimming and removal, including addressing diseased and dying trees both on and off our rights-of-way.
  • Expanding next-generation smart grid technologies: Expanding advanced automation to accelerate restoration and reduce outages, and data analytics to inform smarter business decisions that deliver the greatest value.

PROTECTING CUSTOMERS AS DEMAND GROWS
As part of the decision, we have established a new large-load customer rate class designed to support system growth while protecting existing customers. The new rate class includes binding long-term financial and usage commitments, with a minimum 10-year requirement for large users such as data centers, helping ensure infrastructure costs are paid by the large load customers and not inappropriately shifted to other customers.

IMPLEMENTATION AND IMPACT
New rates will take effect July 1, 2026. For commercial customers using 1,000 kWh and 3 kW, the expected total bill change will be approximately $4.08 per month. 

As part of the approved decision, we will not increase distribution base rates for at least two years following implementation. This is our first base rate increase since 2016 and demonstrates our commitment to managing costs and providing the reliable electric service you depend on.

We understand any increase in your bill can be a challenge and we’re committed to managing costs while continuing to deliver safe, reliable service. Review our tools and resources to help manage energy costs and save at pplelectric.com/business.

For more information on the filings and approved settlement visit pplelectric.com/RateInfo.

reviewing power grid

THE OUTAGE YOU NEVER EXPERIENCED

Picture this: a strong storm rolls in, and a tree branch hits a power line. In the past, that could have meant hours without electricity. Today, you may not notice anything at all — thanks to our Smart Grid. This advanced technology uses sensors, smart devices and software to monitor the electric system in real time. If a problem occurs, it can automatically isolate the issue and reroute power around it, often restoring service to many customers in just minutes.

Since 2015, the Smart Grid has prevented more than three million outages and helps reduce how long outages last when they do happen. It’s just one of the ways we’re investing in a smarter, stronger electric grid to deliver the reliable service you depend on.

 

family around campfire

SIMPLE TOOLS FOR SUMMER ELECTRIC BILLS

Summer heat and increased energy use can bring extra stress, and we’re here to help you stay in control. Our Bill Toolkit makes it simpler.

Whether you’re looking to spread out your usage and make monthly payments more predictable with budget billing or searching for ways to save energy while staying cool, we’ve brought together all our resources in one place. Our Bill Toolkit offers simple tools and support to help you manage your bill, access assistance and save energy.

Manage your bill
 Take steps now to make your payments more predictable and avoid surprises later in the season.

  • Budget Billing: Enroll for more predictable payments.
  • PPL Alerts: Stay informed with alerts about Price to Compare changes and bill due reminders.

Manage your energy use

  • Small changes can make a big difference, especially as summer temperatures and usage begin to climb.
  • Explore Energy Analyzer: See when, where and how your home uses energy so you can learn how to use less and save more.
  • Find no-cost energy saving tips: Easy ways to save energy and money.
  • Schedule a virtual assessment: Kickstart your energy efficiency journey and get personalized recommendations with a no-cost home energy assessment.

Get help paying, now.

  • Set up a payment arrangement: Pay off a past-due balance over time.
  • Get assistance: See if you’re eligible for fixed monthly payments and debt forgiveness with OnTrack.
  • Apply for a grant: Operation HELP offers cash grants toward your electric bill, if eligible.

We know that no two households are the same. That’s why we offer a variety of resources so you can choose the solutions that work for your family and save this summer.

Explore your options at pplelectric.com/toolkit.

PEAK USAGE, PEAK SCAM RISK

Scammers often increase their activity during the summer months. Beware of threats, door-to-door visitors, urgent payment demands and suspicious links. When in doubt, stop and verify your account through our official channels. Learn how to spot scams and stay safe: pplelectric.com/scams.