We work hard year-round to deliver reliable service, but when big storms strike and damage equipment, outages can result. When your power goes out, we know you need information about the cause and when your power will be restored. Our online tools can put the information you need at your fingertips. Report your outage online and then sign up for PPL Alerts. You'll get notifications by text, email or phone call when there is new information available about your outage. If you manage multiple accounts and would like to receive alerts on all of them, please sign up each account for this program.