Need Help Paying Your Bill?

PPL Electric Utilities has programs for its customers

Payment Assistance

Payment Assistance

  • Set up a payment arrangement online in minutes
  • Stops late payment charges
Manage

Budget Billing

  • Averages your electric use over the entire year so that your bill amount will be more predictable.
  • Every 3 months, we'll compare your budget amount to your actual usage, and, if needed, adjust the budget amount.
Sign Up
Budget Billing

Programs for Income-Eligible Customers

Name of Program Description Application Instructions
OnTrack

Reduced-payment plan & debt forgiveness.
Learn more

Apply Online

or apply at a community agency near you or call 1-800-358-6623

LIHEAP
(Low-Income Home Energy Assistance Program)

Cash grants for home heating bills and emergencies available from November to April.
Learn more

Apply Online

or mail in a paper application

WRAP

Free weatherization measures to help you reduce your electricity.
Learn more

Apply Online

or call 1-888-232-6302

Operation HELP

Cash grants for home heating bills.
Learn more

Apply at a community agency near you

CARES

Shut-off protection for temporary hardship.
Learn more

Call 1-800-358-6623
Energy Efficiency Kits

Free energy efficiency education and measures delivered by community-based organizations.
Learn more

Apply at a community agency near you

Don't know where to start?

Call 1-800-358-6623 today

 

Program Overview

Other Information for PPL Customers

If you have a Protection from Abuse (PFA) order, you have certain protections.