Now paying your bill or reporting an outage can be as simple as sending a text message.

The CARES program is offered to customers who are experiencing a temporary hardship that will affect their ability to make their regular electric bill payment by the due date.

Budget billing evens out your bill over 12 months and makes your payments more predictable.

You can bring your payment to one of the pay centers located throughout our service territory.

Learn more about how you're billed and steps you can take to save.

Explore the Competitive Billing Specifications Rider, including billing service options, terms and conditions, and customer dispute handling attachments for EDCs and EGSs.

Payment Terms

PPL Electric Utilities provides electric delivery service to more than 1.4 million homes and businesses in Pennsylvania and ranks among the best utility companies in the country for customer service and reliability. PPL Electric Utilities is a major employer in the communities it serves. It is a subsidiary of PPL Corporation (NYSE: PPL).

PPL Electric Utilities has programs and options to help its customers.

Take control of your energy bills with a home energy monitor. Track real-time usage, manage costs, and monitor appliance electricity with devices like EAGLE and Emporia Vue.'

Learn how to check your electricity supply rate online or on your paper bill. Compare your current price per kWh with PPL Electric Utilities' Price to Compare to save on energy costs.

Billing and contract information for pole attachments.

PPL Electric Utilities billing meters can be equipped with a contact option board that will generate pulses at a rate proportional to the customer’s energy use.

Business customers are charged both for the amount of power they use, and the peak rate at which they use it. Demand is a measure of the peak rate of power use – the highest capacity your business required during the past month.

From text to pay to autopay, PPL offers a wide variety of payment methods.

Each month, our customer newsletter brings you the latest from PPL Electric Utilities. You'll find news, energy and money saving tips as well as other helpful information.

Contact Us by calling PPL Customer Service at 1-800-342-5775 to get help with billing, energy efficiency and more.

Requests For Customer Demand And Consumption History

Go paperless! Here’s how PPL paperless billing works

Some easy, inexpensive tips to help you save energy and money.

You could be eligible for FREE home energy services. More than 100,000 families helped.

If your family is struggling with your heating bill, LIHEAP, a federal grant program, may be able to help.

OnTrack offers a fixed monthly payment to income-eligible customers, plus debt forgiveness. It's easy to apply online in minutes.

Under PPL’s time-of-use plan, you will pay more during on-peak times and less during off-peak times. This plan is called “time-of-use” because the price varies depending on what time it is.

See all of the options to pay your PPL Electric Utilities bill online or find out more about payment assistance programs.

By unenrolling from this service, you will no longer benefit of having your bill payments deducted automatically from your bank account.

Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

Have better things to do than think about paying bills? Automatic bill payment securely and automatically withdraws your monthly PPL Electric Utilities payment from your bank account so you’ll never have a late payment.

Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

Budget billing evens out seasonal variations in your monthly electric bills.

Keep your bank details up to date for your “Pay Bill Now” one-time bill payment transactions so you can quickly choose the account you want to use to pay your bill each month.

OnTrack is a special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. To find out if you qualify for OnTrack, call toll-free 1-800-358-6623.

Paperless billing from PPL Electric Utilities is a secure and convenient way to view your bill statement online.

Budget Billing

We will help you find the best assistance program based on your needs and qualification.

Share access to an account with another user. Shared users can view account information, pay a bill, and report or view the status of a power outage. However, a shared user will not be able to perform any other account functions that the account owner can.

Paperless Billing FAQ

Make a payment by electronically transferring funds from your checking or savings account.

Sign into your online account to view up to the last 28 payments on your PPL Electric Utilities account.

A summary of your usage and costs for the past two years.

ebilling-activate

Billing

Pennsylvania’s Electric Choice program lets you choose your generation supplier, which could save you money on your electric bills.

With PPL Alerts, you can receive notifications — when you want them and how you want them — related to your PPL Electric Utilities account.

My Electricity Costs

abp maintain

As the owner of a PPL Electric Utilities account, you can share access to that account with others.

Time-of-Use Enrollment

Page Not Found (404 error)

Communications Archive

Strategically located and one of the fastest growing regions in the state, central and eastern Pennsylvania provides a very attractive location for start-up, established and expanding companies. Find out why.

View My Bill

Activate an Online Account Now for Access to Your PPL Electric Utilities Account

To perform any online transaction on your work orders, the first step is to create or link a contractor ID.

Choose a due date that’s more convenient for you! You can change your due date once every 12 months.

lighting-account

alerts-agreement

When you add a PPL Electric Utilities account to your online profile, you are considered the owner of that account.

When you add a PPL Electric Utilities account to your online profile, you are considered the owner of that account.

Submit new WRAP Application

Welcome to Payment Assistance Program.

Electric and magnetic fields (EMF)

If you would like to create a certificate of completion, simply sign in using your current username or email address through the sign in box to the right.

Submit Electrical Inspection