Now paying your bill or reporting an outage can be as simple as sending a text message.

Explore the Competitive Billing Specifications Rider, including billing service options, terms and conditions, and customer dispute handling attachments for EDCs and EGSs.

PPL Electric Utilities provides electric delivery service to more than 1.4 million homes and businesses in Pennsylvania and ranks among the best utility companies in the country for customer service and reliability. PPL Electric Utilities is a major employer in the communities it serves. It is a subsidiary of PPL Corporation (NYSE: PPL).

Help with your bill

Requests For Customer Demand And Consumption History

Get Help Paying

Go paperless! Here’s how PPL paperless billing works

Sign up for Budget Billing

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Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

See all of the options to pay your PPL Electric Utilities bill online or find out more about payment assistance programs.

Have better things to do than think about paying bills? Automatic bill payment securely and automatically withdraws your monthly PPL Electric Utilities payment from your bank account so you’ll never have a late payment.

Paperless billing from PPL Electric Utilities is a secure and convenient way to view your bill statement online.

Keep your bank details up to date for your “Pay Bill Now” one-time bill payment transactions so you can quickly choose the account you want to use to pay your bill each month.

Share access to an account with another user. Shared users can view account information, pay a bill, and report or view the status of a power outage. However, a shared user will not be able to perform any other account functions that the account owner can.

By unenrolling from this service, you will no longer benefit of having your bill payments deducted automatically from your bank account.

Budget Billing

OnTrack is a special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. To find out if you qualify for OnTrack, call toll-free 1-800-358-6623.

We will help you find the best assistance program based on your needs and qualification.

With PPL Alerts, you can receive notifications — when you want them and how you want them — related to your PPL Electric Utilities account.

Budget billing evens out seasonal variations in your monthly electric bills.

Paperless Billing FAQ

Pennsylvania’s Electric Choice program lets you choose your generation supplier, which could save you money on your electric bills.

Billing

A summary of your usage and costs for the past two years.

As the owner of a PPL Electric Utilities account, you can share access to that account with others.

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Time-of-Use Enrollment

Submit Electrical Inspection

Activate an Online Account Now for Access to Your PPL Electric Utilities Account

Make a payment by electronically transferring funds from your checking or savings account.

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If you would like to update work order, simply sign in using your current username or email address through the sign in box to the right.

Sign into your online account to view up to the last 28 payments on your PPL Electric Utilities account.

Energy Savings Counter

View Work Order Details

Electric and magnetic fields (EMF)

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When you add a PPL Electric Utilities account to your online profile, you are considered the owner of that account.

Choose a due date that’s more convenient for you! You can change your due date once every 12 months.

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Manage Notifications

When you add a PPL Electric Utilities account to your online profile, you are considered the owner of that account.

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Each month, our Connect customer newsletter brings you the latest from PPL Electric Utilities. You'll find news, energy and money saving tips as well as other helpful information.

If you need help with the Contractor Services tool, simply sign in using your current username or email address.

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To perform any online transaction on your work orders, the first step is to create or link a contractor ID.