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Payments

See all of the options to pay your PPL Electric Utilities bill online or find out more about payment assistance programs.

Update Automatic Bill Payment Information

Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

Update Automatic Bill Payment Information

Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

OnTrack Program

OnTrack is a special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. To find out if you qualify for OnTrack, call toll-free 1-800-358-6623.

Payment Plan

We will help you find the best assistance program based on your needs and qualification.

Automatic Bill Payment

Have better things to do than think about paying bills? Automatic bill payment securely and automatically withdraws your monthly PPL Electric Utilities payment from your bank account so you’ll never have a late payment.

Paperless Billing

Paperless billing from PPL Electric Utilities is a secure and convenient way to view your bill statement online.

Update "Pay Bill Now" one-time payment bank information

Keep your bank details up to date for your “Pay Bill Now” one-time bill payment transactions so you can quickly choose the account you want to use to pay your bill each month.

Payment Centers

You can bring your payment to one of the pay centers located throughout our service territory. These are independent of PPL Electric Utilities and charge a $1 fee for their services. PPL Electric Utilities does not receive any portion of this fee.

Share Account

Share access to an account with another user. Shared users can view account information, pay a bill, and report or view the status of a power outage. However, a shared user will not be able to perform any other account functions that the account owner can.

Customers

PPL Electric Utilitie' website makes it easy for you to view your current bill, compare bills and see your usage history.

PPL Alerts

With PPL Alerts, you can receive notifications — when you want them and how you want them — related to your PPL Electric Utilities account.

Unenroll in Automatic Bill Payment

By unenrolling from this service, you will no longer benefit of having your bill payments deducted automatically from your bank account.

Budget Billing

Budget Billing

Pay by Text

Now paying your bill or reporting an outage can be as simple as sending a text message.

Paperless Billing FAQ

Paperless Billing FAQ

Electric Generation Suppliers

There are two types of usage requests. Prior to PPL Electric Utilities releasing usage information, the customer’s account must be marked (by the customer) to allow this information to be released

Billing and Contracts

Billing and contract information for pole attachments.

Third Parties (such as consultants)

Third Parties Such As Consultants

Budget Billing

Budget billing evens out your bill over 12 months and makes your payments more predictable.

Budget Billing

Budget billing evens out seasonal variations in your monthly electric bills.

Third-party vs customer-owned system

Third-party vs customer-owned system

My Electricity Costs

My Electricity Costs

Billing and usage for renewable energy customers

Billing and usage for renewable energy customers

Savings and Service

Learn more about how you're billed and steps you can take to save.

Assistance Programs

PPL Electric Utilities has programs and options to help its customers.

Over 4 Billion kWh Saved & Counting

Energy Savings Counter

Privacy Release

Pennsylvania’s Electric Choice program lets you choose your generation supplier, which could save you money on your electric bills.

Billing

Billing

Infor Help

Infor Help

Street Lights

PPL Electric Utilities installs street lights as well as area lights at the request of our customers. Learn how to request a new street light or report a street light outage.

Rule 25

Rule 25

Add an account to your online profile

When you add a PPL Electric Utilities account to your online profile, you are considered the owner of that account.

Add an account to your online profile

When you add a PPL Electric Utilities account to your online profile, you are considered the owner of that account.

PPL Electric Utilities

PPL Electric Utilities provides electric delivery service to more than 1.4 million homes and businesses in Pennsylvania and ranks among the best utility companies in the country for customer service and reliability. PPL Electric Utilities is a major employer in the communities it serves. It is a subsidiary of PPL Corporation (NYSE: PPL).

Rule 1

Rule 1

Definitions, Terms, Acronyms

Definitions Terms Acronyms

Usage Summary

A summary of your usage and costs for the past two years.

PPL Alerts

Important legal information about using this website.

How we determine Estimated Restoration Times

We know how important accurate restoration times are for you and your family so we do our best to provide you with accurate information as soon as possible.

Existing Customers

Existing Customers

Shared Accounts

As the owner of a PPL Electric Utilities account, you can share access to that account with others.

Time-of-Use Enrollment

Time-of-Use Enrollment

PPL Alerts

alerts-agreement

Submit Electrical Inspections

Submit Electrical Inspection

Activate an Online Account Now for Access to Your PPL Electric Utilities Account

Activate an Online Account Now for Access to Your PPL Electric Utilities Account

Pay to Start Service

Make a payment by electronically transferring funds from your checking or savings account.

Rule 4

Rule 4

Rule 22

Rule 22

Contractor Services

If you would like to update work order, simply sign in using your current username or email address through the sign in box to the right.

Net Metered Distributed Energy

Building or Renovating Net-Metered Distributed Energy

Public/Private Attachments

Public/Private Attachments

View Payment History

Sign into your online account to view up to the last 28 payments on your PPL Electric Utilities account.

Suggested Safe Practices

Suggested Safe Practices

How to Work with PPL

How to Work with PPL

Authorization Checklist

Authorization Checklist

Contractor Services

View Work Order Details

Electrical Inspections

Information about electrical inspections and for electrical inspectors.

EMF and Health

Electric and magnetic fields (EMF)

Choose Your New Date

Choose a due date that’s more convenient for you! You can change your due date once every 12 months.

Contractor Services

update contractor

Table-of-Contents

Table-of-Contents

Payment Options

From text to pay to autopay, PPL offers a wide variety of payment methods.

Connect Newsletter

Each month, our Connect customer newsletter brings you the latest from PPL Electric Utilities. You'll find news, energy and money saving tips as well as other helpful information.

Contractor Services

create work order

Manage Notifications

Manage Notifications

December 17, 1997

December 17, 1997

No data available

lighting-account

Rule 6

Rule 6

Rule 11A

Rule 11A

Rule 33

Rule 33

Looking for something on pplelectric.com?

Page Not Found (404 error)

Contractor Services Help Center

If you need help with the Contractor Services tool, simply sign in using your current username or email address.

Sample Products and Services

Sample Products and Services that PPL purchases.

Transfer Service

Whether you’re going across town or across the country, there’s a lot to do: boxes to pack, services to stop or transfer, mail to forward, and on and on. We understand, and that's why we've made it easy to stop or move your service.

Contractor Services

To perform any online transaction on your work orders, the first step is to create or link a contractor ID.

Daily Electricity Usage

How I Use Electricity

Rule 23

Rule 23

Economic Development

Strategically located and one of the fastest growing regions in the state, central and eastern Pennsylvania provides a very attractive location for start-up, established and expanding companies. Find out why.

Submit Certificate of Completion

If you would like to create a certificate of completion, simply sign in using your current username or email address through the sign in box to the right.

Pole Attachment Services

In order to protect the safety of our electric delivery system, rules and procedures are in place to govern access to PPL Electric Utilities’ poles, wires and other equipment.

Rule 9

Rule 9

Table 12

Table 12

Paperless

Go paperless! Here’s how PPL paperless billing works

View My Bill

View My Bill

Copy Work Order

If you would like to view list of work orders, simply sign in using your current username or email address through the sign in box to the right.

July 25 1997

July 25 1997

Rule 16

Rule 16

Rule 28

Rule 28

Introduction in Reference to Tariff

Introduction in Reference to Tariff

Maintaining Reliable Service

We work hard to reduce the likelihood of outages and limit their effects.

Requests For Customer Demand And Consumption History

Requests For Customer Demand And Consumption History

Manage Notifications

If you would like to manage your PES notifications, simply sign in using your current username or email address through the sign in box to the right.

Manage Contacts

Manage Contacts

April 28,2006 Cabinet-Mounted Metering

April 28,2006 Cabinet-Mounted Metering

Gas / Utility

Gas Utility