Now paying your bill or reporting an outage can be as simple as sending a text message.

Budget billing evens out your bill over 12 months and makes your payments more predictable.

The CARES program is offered to customers who are experiencing a temporary hardship that will affect their ability to make their regular electric bill payment by the due date.

Learn more about how you're billed and steps you can take to save.

You can bring your payment to one of the pay centers located throughout our service territory. These are independent of PPL Electric Utilities and charge a $1 fee for their services. PPL Electric Utilities does not receive any portion of this fee.

PPL Electric Utilities provides electric delivery service to more than 1.4 million homes and businesses in Pennsylvania and ranks among the best utility companies in the country for customer service and reliability. PPL Electric Utilities is a major employer in the communities it serves. It is a subsidiary of PPL Corporation (NYSE: PPL).

Payment Terms

Billing and contract information for pole attachments.

Business customers are charged both for the amount of power they use, and the peak rate at which they use it. Demand is a measure of the peak rate of power use – the highest capacity your business required during the past month.

Some easy, inexpensive tips to help you save energy and money.

Take control of your energy bills with a home energy monitor. Track real-time usage, manage costs, and monitor appliance electricity with devices like EAGLE and Emporia Vue.'

PPL Electric Utilities has programs and options to help its customers.

Learn how to check your electricity supply rate online or on your paper bill. Compare your current price per kWh with PPL Electric Utilities' Price to Compare to save on energy costs.

Explore the Competitive Billing Specifications Rider, including billing service options, terms and conditions, and customer dispute handling attachments for EDCs and EGSs.

Requests For Customer Demand And Consumption History

Go paperless! Here’s how PPL paperless billing works

From text to pay to autopay, PPL offers a wide variety of payment methods.

PPL Electric Utilities billing meters can be equipped with a contact option board that will generate pulses at a rate proportional to the customer’s energy use.

Under PPL’s time-of-use plan, you will pay more during on-peak times and less during off-peak times. This plan is called “time-of-use” because the price varies depending on what time it is.

Each month, our customer newsletter brings you the latest from PPL Electric Utilities. You'll find news, energy and money saving tips as well as other helpful information.

Contact Us by calling PPL Customer Service at 1-800-342-5775 to get help with billing, energy efficiency and more.

If your family is struggling with your heating bill, LIHEAP, a federal grant program, may be able to help.

You could be eligible for FREE home energy services. More than 100,000 families helped.

OnTrack offers a fixed monthly payment to income-eligible customers, plus debt forgiveness. It's easy to apply online in minutes.

Bill Help for Renters

When starting service, PPL requires a government-issued photo ID. If you don’t have one, we can accept a photo ID along with another form of ID.

See all of the options to pay your PPL Electric Utilities bill online or find out more about payment assistance programs.

OnTrack is a special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. To find out if you qualify for OnTrack, call toll-free 1-800-358-6623.

By unenrolling from this service, you will no longer benefit of having your bill payments deducted automatically from your bank account.

Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

Have better things to do than think about paying bills? Automatic bill payment securely and automatically withdraws your monthly PPL Electric Utilities payment from your bank account so you’ll never have a late payment.

Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

Keep your bank details up to date for your “Pay Bill Now” one-time bill payment transactions so you can quickly choose the account you want to use to pay your bill each month.

Budget billing evens out seasonal variations in your monthly electric bills.

Paperless Billing FAQ

We will help you find the best assistance program based on your needs and qualification.

Share access to an account with another user. Shared users can view account information, pay a bill, and report or view the status of a power outage. However, a shared user will not be able to perform any other account functions that the account owner can.

My Electricity Costs

Paperless billing from PPL Electric Utilities is a secure and convenient way to view your bill statement online.

Budget Billing

With PPL Alerts, you can receive notifications — when you want them and how you want them — related to your PPL Electric Utilities account.

Make a payment by electronically transferring funds from your checking or savings account.

Sign into your online account to view up to the last 28 payments on your PPL Electric Utilities account.

A summary of your usage and costs for the past two years.

Communications Archive

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Pennsylvania’s Electric Choice program lets you choose your generation supplier, which could save you money on your electric bills.

Billing

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When you add a PPL Electric Utilities account to your online profile, you are considered the owner of that account.

When you add a PPL Electric Utilities account to your online profile, you are considered the owner of that account.

As the owner of a PPL Electric Utilities account, you can share access to that account with others.

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Time-of-Use Enrollment

Strategically located and one of the fastest growing regions in the state, central and eastern Pennsylvania provides a very attractive location for start-up, established and expanding companies. Find out why.

System Privilege Denial

How I Use Electricity

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Whether you’re going across town or across the country, there’s a lot to do: boxes to pack, services to stop or transfer, mail to forward, and on and on. We understand, and that's why we've made it easy to stop or move your service.

View My Bill

Activate an Online Account Now for Access to Your PPL Electric Utilities Account

Choose a due date that’s more convenient for you! You can change your due date once every 12 months.

To perform any online transaction on your work orders, the first step is to create or link a contractor ID.

Electric and magnetic fields (EMF)

Questions and Answers on PPL’s New Work Management Process